Strengthening Trade Facilitation through Institutionalised Consultation Mechanisms.

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520/12/2022-Cus-VI I/125832/2025 Circular No. 21/2025-Customs File No. 520/12/2022-Cus-VI Government of India Ministry of Finance Department of Revenue Central Board of Indirect Taxes and Customs (Customs Policy Wing) **** Room No.229A, North Block, New Delhi Dated: 12-09-2025 To, All Principal Chief Commissioners/ Chief Commissioners of Customs/ Customs (Preventive)/ Central Tax and Customs. All Principal Commissioners/ Commissioners of Customs /Customs (Preventive). All Principal Director Generals/ Director Generals of Directorates under CBIC. Subject: Strengthening Trade Facilitation through Institutionalised Consultation Mechanisms – Reg. The Central Board of Indirect Taxes and Customs (CBIC) has implemented wide-ranging reforms focusing on digitisation, transparency, and trade facilitation. Within this context, Customs Clearance Facilitation Committees (CCFCs) and Permanent Trade Facilitation Committees (PTFCs), established under Circular Nos. 42/2013-Customs and 13/2015-Customs respectively, have played pivotal roles in stakeholder engagement and issue resolution. 2. With evolving trade patterns, increasing reliance on digital processing, and a growing emphasis on measurable service delivery, CBIC has reviewed the composition and functioning of PTFCs and CCFCs. This Master Circular consolidates and supersedes earlier guidelines to realign these committees besides taking measures keeping in view current priorities of consultative decision- making, stakeholders’ engagement and grievance redressal, and integration with national trade facilitation objectives. 2.1 It has been decided that PTFCs shall now meet fortnightly, while CCFCs shall meet once in two months. Revised composition and ToRs for PTFC and CCFC are annexed as Annexures 1 and 2 respectively. 520/12/2022-Cus-VI I/125832/2025 2.2 The composition of PTFCs has been significantly broadened to include representatives from DGFT, custodians, PGAs, shipping lines, logistics service providers, trade councils, and Customs Brokers, besides existing trade participants. Similarly, CCFCs now include, in addition to senior Customs officers, representatives from Ministries of Shipping, Railways, Highways, Civil Aviation, and senior functionaries from PGAs operating under SWIFT. The inclusion of representatives from DG Systems (ICES/ICEGATE), NCTC, and Directorate of Logistics aims to strengthen systemic improvement and inter-agency coordination. 2.3 The Terms of Reference (ToR) of both committees have been revised to further include: Ensure timely resolution of grievances and bottlenecks Monitor performance of digital grievance tools like TSKs, AEM and ICEGATE helpdesk Escalate unresolved issues to NACs 3. Faceless Assessment has brought standardisation and uniformity in Customs processing. To address delays in clearance of live Bills of Entry, a tri- layered grievance redressal mechanism comprising the Anonymised Escalation Mechanism (AEM) [Circular 14/2021 & 23/2022-Customs], Turant Suvidha Kendras (TSKs) [Circular 45/2020], and National Assessment Centres (NACs) [Circulars 13/2023 & 40/2020] has been institutionalised. 3.1 The AEM allows ICEGATE-registered users to raise online grievances after filing the Bill of Entry. These are auto-routed to the concerned Additional/Joint Commissioner in the FAG, with anonymised identities and real-time tracking. Board has further directed DG Systems to revamp AEM mechanism and a suitable advisory will be issued on revamped AEM by DG Systems with suitable MIS to be available with senior Customs management. 3.2 The TSKs, established in each Customs Zone, serve as the physical and facilitating Customs processes under Faceless operational interface for Assessment. They facilitate clearance process of the trade by tracking of local grievances, coordination with assessment groups, and provide support to the trade in any procedural aspects. Officers posted at TSKs must proactively assist the trade in identifying delays and liaising with assessment officers for swift resolution. A consolidated list of all TSK is enclosed as Annexure-3. Further in order to ensure efficiency in functioning of TSK, a digital portal is being created to monitor timely resolution of grievances or any procedural requirement of trade. 520/12/2022-Cus-VI I/125832/2025 3.3 All officers are required to constantly monitor AEM tickets and TSK-raised grievances and resolve all such grievances in a time bound manner. All Commissioners are required to closely monitor all such grievances. Further, National Assessment Centres (NACs) are inter-alia entrusted to monitor and analyse the grievances that are being raised due to non-uniformity in their respective FAGs. For effective monitoring of functioning of FAGs and redressal of import related grievances relating to Faceless Assessment, NACs have already been asked to have a separate cell and to take proactive measures to minimize grievances and conduct sectoral consultations every fortnightly. NAC convenors through separate cell shall also monitor grievances raised through AEM, TSK or through any other mechanism and coordinate for resolution focusing grievances pending for more than two days. Additionally, NACs shall provide guidance to FAGs to ensure uniformity in assessment practices and recommend systemic improvements based on grievance trends. To enable easy access, consolidated contact details of NACs have been provided at Annexure-4. 4. An increasing number of Customs-related grievances are received via social media platforms (e.g. ‘X’) and official email channels. Each zone shall establish a dedicated mechanism to monitor such grievances. Every grievance shall be acknowledged with a unique reference number and resolved appropriately in a time-bound manner. Frequently raised issues should be included in CCFC agenda for further deliberations. 5. A high level Customs Consultative Group (CCG) also engages with all trade and government stakeholders. The issue raised by trade get opportunity for redressal at multiple forum like PTFC, CCFC, NAC etc. However certain unresolved policy issues and issues having wider pan India implications should be flagged to CCG for comprehensive deliberations and appropriate course correction. All field formations are advised that grievances originating by any stakeholders from local Customs stations or specific ports must be discussed in the appropriate PTFC and CCFC platforms in consultation with relevant PGAs, custodians, and trade bodies and ensure that issues which can be resolved locally in consultation with trade should not be delayed by flagging to CCG. 6. Principal Chief Commissioners and Chief Commissioners are instructed to sensitise stakeholders and committee members, issue necessary Trade/Public Notices to reinforce consultative and grievance redressal mechanism and also inform any change in TSK or NAC. 7. Difficulty, if any, in the implementation of this circular may be brought to the notice of the Board. 520/12/2022-Cus-VI I/125832/2025 8. Hindi version follows. Yours faithfully, (Suresh Kumar Meena) Dy. Commissioner/ OSD, Cus-VI 011-23095555 [Email:- uscus6-dor@gov.in] 520/12/2022-Cus-VI I/125832/2025 Annexure-1 Composition and Terms of Reference (ToR) for Permanent Trade Facilitation Committee (PTFC) A. Composition: The PTFC shall be constituted at each Customs Station. The jurisdictional Pr. Commissioner or Commissioner of Customs, as the case may be, shall chair the meeting accompanied by all senior departmental officers. The Committee, in addition to senior Customs officers, shall include representatives from DGFT, custodians, PGAs, shipping lines, logistics service providers, trade councils, and Customs Brokers, besides existing trade participants. B. Terms of Reference (ToR): (i) Ensuring and monitoring expeditious clearance of imported and export goods in accordance with the timeline specified by the parent Ministry/ Department concerned. (ii) Identifying and removing bottlenecks, if any, for streamlining and easing the Customs clearance process of imported or export goods. Issues/concerns raised by trade/ Importers or Exporters during a month through grievances should also be included in the Agenda items for discussion in PTFC meeting. (iii) Resolving grievances of importers, exporters represented by trade bodies and industry and flagging the issues having pan India implication or that may not be resolved at local level to jurisdictional Chief Commissioners, as required. (iv) Establishing Single point of Contact (SPOC) and circulating its details across all agencies for effective coordination and collaboration for faster clearance process. (v) Reviewing routinely the membership of the PTFC with the aim of including all stakeholders in the Customs functioning. (vi) Proper implementation and effective monitoring of existing grievance redressal mechanisms (TSKs, AEM or ICEGATE Helpdesk etc) and to escalate unresolved issues to NACs. (vii) Uploading a list of all TSKs, along with contact officer’s E-mail IDs on the commissionerate’s official website and publicising the same through Public Notices. 520/12/2022-Cus-VI I/125832/2025 Annexure-2 Composition and Terms of Reference (ToR) for Customs Clearance Facilitation Committee (CCFC) A. Composition: 1. The CCFC shall be constituted at each Customs Station, seaport and airport. The CCFC shall be headed by the (Pr.) Chief Commissioner of Customs at the Zonal Level. The membership of CCFC would include all the jurisdictional Pr. Commissioners/ Commissioners and the senior most functionaries of the following departments/agencies/stakeholders that are involved in the Customs clearance process at a particular Customs station/seaport/airport: (i) Food Safety Standards Authority of India (FSSAI)/Port Health Officer (PHO) (ii) Plant Quarantine Authorities (iii) Animal Quarantine Authorities (iv) Drug Controller of India (CDSO) (v) Textile Committee (vi) Wild Life Authorities (vii) Pollution Control Board (viii) Directorate General of Foreign Trade (ix) The Custodians appointed under HCCAR, 2009 including Port Trusts/ Airport Authority of India/ Railways/ Inland Waterways Authority of India/ LPAI etc. (x) Ministries/ Departments dealing with infrastructure and logistics like Ministry of Shipping, Ministry of Civil Aviation, Ministry of Railways, Ministry of Roadways and Highways. (xi) Central Revenue Control Laboratory (xii) Any other Department/ Agency/ Stakeholder to be co-opted on need basis. (xiii) Any other PGAs operating under SWIFT. 520/12/2022-Cus-VI I/125832/2025 (xiv) Representatives / Nodal Officers from DG Systems (ICEGATE & ICES), Directorate of Logistics, National Customs Targeting Centre (NCTC). 2. The apex trade bodies along with their constituents, who are members of PTFC, may also attend the CCFC meeting. B. Terms of Reference (ToR): (i) Ensuring and monitoring expeditious clearance of imported and export goods in accordance with the timeline specified by the parent Ministry/Department concerned. (ii) Identifying and resolving bottlenecks, if any, for streamlining and easing the Customs clearance process of imported or export goods. (iii) Conducting Time Release Studies for improvement in the clearance time of imported and export goods. (iv) Having internal consultations to speed up the clearance process of imported and export goods and recommending best practices thereto for policy consideration of CBIC and concerned Ministries/ Departments/ Agencies. (v) Resolving grievances of importers, exporters and members of trade and industry in regard to clearance process of imported and export goods. Flagging the unresolved issues or issues having policy implications to the NACs or the Board, as the case may be. (vi) Ensuring and monitoring effective implementation of action points and agenda of National Trade Facilitation Action Plan (NTFAP). (vii) Conducting a study through a working group at Zonal level focusing on issues like facilitation measures, innovation and technology, capacity building, gender participation etc and sharing the corrective measures/suggestions derived from the study with the Board to enhance EoDB. (viii) Proper monitoring and effective implementation of existing grievance redressal mechanisms (TSKs, AEM or ICEGATE Helpdesk etc). (ix) Outreach to trade regarding new trade facilitative EoDB measures. 520/12/2022-Cus-VI I/125832/2025 Annexure-3 Contact Details of Turant Suvidha Kendra (TSKs) S. No Zone Customs Station/House Email Contact No. 1 Hydera bad ACC, Shamshabad acc.hyd-customs@go v.in ICD Sanathnagar icd-hyderabad@gov.in ICD Thimapur cgst.icdthimmapur@g ov.in 040- 24004002 / 24004060 040- 23711535 8542227241 Visakh 2 apatna m Custom House Visakhapatna m tsk-cusvzg@gov.in 0891-2825137 Krishnapatnam Custom Hous e ADCkpch-customs@g ov.in 0861-2377722 Kakinada Custom House kkd-custom.house@g 0884-2364264 ov.in 5 3 Meerut Noida Customs noida-customs@gov.i n Turant Suvidha Kendra - ICD cus-icd-tihi@gov.in Tihi, Indore 0120-2350809 0731-2437876 Turant Suvidha Kendra - ICD Dhannad indha6@icegate.gov.i n 0731-2439072 Turant Suvidha Kendra- Air Cargo Complex, Indore acdabhia-tsk@gov.in 0731-2621544 Turant Suvidha Kendra - ICD Mandideep INMDD6@icegate.gov .in 07480-231488 4 Bhopal Turant Suvidha Kendra -ICD- Powarkheda INPRK6@icegate.gov. in 07574-278973 Turant Suvidha Kendra -ICD Malanpur icdmalanpur@icegate. gov.in 07539-283455 Turant Suvidha Kendra -ICD icd.raipur@icegate.go 520/12/2022-Cus-VI I/125832/2025 5 6 Mumba i Zone-I Bengal uru Raipur v.in 0771-2993090 Turant Suvidha Kendra -ICD icd-khedatsk@gov.in Kheda For all Customs tsk-mumcuszone1@g Commissionerates ov.in 07292-350229 022-22757406 AP & ACC, Bengaluru tsk-accblr@gov.in 94499 09563 ICD, Bengaluru tsk-icdblr@gov.in 9844496264 Mangaluru ICD commr-cusmnglr@nic. in 8277074219 KHODIYAR icdkhd-ahd@gov.in 079- 23945042 AIR CARGO COMPLEX aircargo-amd@gov.in 079-22865299 ICD SANAND customs-sanand@gov .in 02717-298002 ICD SACHANA icd-sachana@gov.in 9033032615 ICD VIRAMGAM icd-sachana@gov.in 9033032615 HAZIRA CUSTOMS CH DAHEJ hazira.import@gov.in sup.ch-cusdahej@gov .in CH SURAT (MAGDALLA magdallaport.surat@g PORT) ICD ov.in ICDCustoms-Dashrat DASHRATH h@gov.in 0261-2207685 / 2463291 02641-282610 0261-2260092 0265-2242160 ICD ANKLESHWAR Icd-ankleshwar@gov.i 02646-235517 n / 19 ICD SACHIN icd-sachin@gov.in 0261-2397655 SURAT HIRA BOURSE (SHB ) shb.surat@gov.in 0261-2488200 ICD VALVADA aicdval-custahd@nic.i n ICD TUMB cusicd-tumb@gov.in 0260-2970123 & 2970125 02632-227154 / 226136 / 2272 54 0265-2659365 520/12/2022-Cus-VI I/125832/2025 ICD –VARNAMA icd-varnama@gov.in / 01 7 Ahmed abad FOREIGN POST OFFICE-AH fpo-ahmedabad@gov. MEDABAD in 079-22885712 SURAT DIAMOND BOURSE afs.khajod@gov.in 0261-6916917 Customs (Prev.) Jamnagar Commissionerate, ch-sikka@gov.in 0288-2772713 Custom House-Sikka Customs (Prev.) Jamnagar Co mmissionerate, ch-custppv@gov.in 02794-286868 Custom House-Pipavav Customs (Prev.) Jamnagar Co mmissionerate, cusdiv-bhavnagar@g Custom Division, Bhavnagar, ov.in 0278-2572123 Custom House-Bhavnagar, Customs (Prev.) Jamnagar Commissionerate, Custom Division, Jamnagar, ICD-Morbi Customs (Prev.) Jamnagar icd-morbi@gov.in 0282-2350300 Commissionerate, cd-jamnagar@gov.in 0288-2772713 Custom Division, Jamnagar Customs (Prev.) Jamnagar Commissionerate, ac.porbandar@gov.in 0286-2222524 Custom Division, Porbandar Customs (Prev.) Jamnagar Commissionerate, ch-custokha@nic.in 0289-2262003 Custom House-Okha Customs Kandla commr-cuskandla@ni c.in, 02836-271468- commr-cuskandla@go 69 v.in Customs Mundra tsk-mundra@gov.in 02838-271029 ICD MIHAN icd-mihan@gov.in 9827061341 ICD BORKHEDI icd.borkhedi@gov.in 520/12/2022-Cus-VI I/125832/2025 Nagpur ICD ADANI icdadani.123@gov.in 9768216768 9449045493 8 Nagpur Nashik ICD JANORI icd-janori@gov.in 9920100593 cwcambad.2@cewaco CFS AMBAD r.nic.in, commr-custo 9920100593 Aurangab ad msnagpur@gov.in cwcambad.2@cewaco ICD MALIWADA r.nic.in, commr-custo 9049574455 msnagpur@gov.in LCS, Raxaul lcs.raxaul-rev@nic.in (Fax)/ 7739607 06255-221018/ 06255-222313 922 06455-242979/ 06455-242283 LCS, Jogbani lcs-cusjbn@gov.in / 9431525889/ 9431287398 LCS, Laukaha lcs-laukaha@gov.in 7903623523 LCS, Jaynagar @gov.in customs.lcs-jaynagar 8083985391 LCS, Bairgania lcs.bairgania@gov.in 7870591801 LCS, Bhithamore n 857014775 lcs.bhithamore@gov.i 9934040583 / 7 LCS, Sonbarsa LCS, Kunaulli LCS, Pipraun LCS, Bhimnagar lcs.sonbarsa@gov.in 8409041824 lcs-kunauli@gov.in 7480928197 / 9 507470621 lcs.pipraun@gov.in 9934088964 lcs.bhimnagar@gov.in 9576775857 520/12/2022-Cus-VI I/125832/2025 LCS, Galgalia cusgal-lcs@gov.in 9431857499 LCS, Valmikinagar Inland Container Depot Bihta lcs-valmkinagar@gov. in 8809677989 icd-bihta@gov.in 9430829836 ICD Agra icd-agra@gov.in 7906252622 9 Patna (Prev.) ICD Panki v.in customs-icdpanki@go 9839121628 ICD JRY icdjry-123@gov.in 9793907105 ICD Chakeri n icdchakeri-999@gov.i Air Cargo, CCSIA, Lucknow n cus.ccsiairport@gov.i Air Cargo, LBSIA, Varanasi v.in cusvns-lbsiairport@go 9198677358 9415088338 8282933306 ICP Rupaidiha lcs-ngr@gov.in 9451242697 LCS Gauriphanta div.cuslko@gov.in 9415462186 LCS Tikunia div.cuslko@gov.in 9415462186 LCS Katarniaghat div.cuslko@gov.in 7839310590 LCS Barhni lcs-barhni@gov.in 8840845569 LCS Khunwa gov.in customs-lcskhunwa@ 9415285953 LCS Jarwa ac-cusdivgkp@gov.in 9936314145 LCS Kakrahwa ac-cusdivgkp@gov.in 9415368181 LCS Sonauli lcs-sonauli@gov.in 9450365337 520/12/2022-Cus-VI I/125832/2025 LCS Thoothibari LCS Banbasa lcs-thoothibari@gov.in 7007594512 cuslcs-banbasa@gov. in cusdiv-bareilly@gov.i 8707544536 9445566229 LCS Jhulaghat n LCS Dharchula LCS Gunji ICD Concor Kanakpura, Jaipur cuslcs-dharchula@go v.in 9445566229 cusdiv-bareilly@gov.i 9445566229 n icdconcor-jpr@gov.in 9426037202 ICD Rajsico Jaipu icdrajsico.custjpr@nic. r in 9427089421 ICD Dhanakya Jaipur Air Cargo Complex, Jaipur icd.dhanakya@gov.in 9414479007 acc-custjpr1@gov.in 8447556347 Jaipur Gemstone ac-jgsecustoms@gov. Jodhpur Pr Exchange , Jaipur in 9825851460 eventive ICD Concor Kathuwas, Alwar ICD Concor Kota ICD Concor Jodhpur ICD Rajsico Jodhpur ICD Thar Dry Port Jodhpur Integrated Check icd-kathuwas@gov.in 8447420026 icdkota-customsjpr@g ov.in 9924544244 icdc-custjod@nic.in 9974012166 icdr-custjod@nic.in 9974012166 icdt-custjod@nic.in 9426561908 Post, Attari, icpatt-cusasr@gov.in 0183-2383211, 2383209 Delhi ( 10 Prevent ive) Amritsar LCS, Rail Cargo, Amritsar dc-railcargo@gov.in 0183-2550064 Amritsar Pr eventive ICD Chheharta, icdchheharta-cusasr@ Amritsar gov.in 0183-2259783 520/12/2022-Cus-VI I/125832/2025 Air Cargo Aircargo-customs.ldh Complex, SGRDJI Airport, Amritsar Air cargo @gov.in 0183-2214223 Complex, Srinaga cus.accsgr@gov.in 0194-2481826 r Airport ICD CONCOR, Focal Point, icdconcor-custom.ldh Dhandari Kalan, @gov.in 0161-2665160 Ludhiana Ludhiana ICD-GRFL G.T. Road, Sahnewal, Ludhiana ICD- Baddi, Haripur Sandoli, Solan icdgrfl-customs.ldh@g ov.in 0161-2847470 tsk-baddi@gov.in 01795-247104 ICD- (Pristine), icdpris-customs.ldh@ Ludhiana gov.in 01628-528604 ICD-Jalandhar icdjal-customs.ldh@g ov.in 0161-2670815 Thiruva 11 nantha For all Customs station tsk.cochin@gov.in 0484-2835266 puram ICD Patparganj icd.ppg6@icegate.gov .in 011-21211115 ICD Ballabhgarh icd.bbg@gov.in 0129-4259339 ICD Sonepat ICD Jhattipur ICD Barhi ICD Rewari ICD Bawal icd.sonepat@icegate. gov.in 0130-2203481 icd.jhattipur@icegate. gov.in 0180-2615413 tsk_icdbarhi@gov.in 0130-2961151 inrea6@icegate.gov.in 01274-221024 inbaw6@icegate.gov.i n 01274-221024 12 Delhi ICD Pali inpkr6@icegate.gov.in 01274-221024 ICD Patli ICD Palwal icd.patli@icegate.gov.i n 0124-3580007 icd.palwal@icegate.go 01275-712006 520/12/2022-Cus-VI I/125832/2025 ICD Piyala ICD Garhi Harsaru v.in icd.piyala@icegate.go v.in icd.garhi@icegate.gov .in 0129-2509212 0124-2276321 ICD TKD Import(TSK I) tski-icdtkdimp@gov.in 9205505672 ICD TKD Import (TSK II) tskii.icdtkdimp@gov.in 9306557337 ACC Import accimpdel-tsk@gov.in 011-25652998 ACC Import Port Airport accimpdelshed@gov.i n 011-25601132 tsk-kolcus@gov.in 033-2953 0354 accadmn-apkolcus@g ov.in Preventive ccpwb-tech@gov.in Paradeep Customs Division cusbbs-pdp2023@gov .in Gopalpur Customs Division cusbbs-gcd@gov.in Dhamra Customs Division dhamra-customs@go v.in 7978110475 Seaport (INMAA1 / INKAT1 / I sk-chennaisea@gov.i NENR1) n 13 Kolkata 14 Bhuban eswar 15 Chenn ai - - 76099 98802 94394 87364 044-25254301 044-22569647 02352-222705 02358/284804 Air Cargo Complex Ratnagiri Division Dapoli Divison tsk-chennaiacc@gov.i n ratnagiri-cusprev@go v.in dapoli-cuspune@gov.i n Pune Custo ms 16 Pune ICD Bhamboli ICD.Bhamboli@gov.in 02135648910 ICD Dighi icd-dighi@gov.in 7350003381 Sindhudurg sindhudurg-cuspune Division @gov.in 9897864478 ICD Talegaon icd-talegaon@gov.in 02114-665170 Goa Custo ms Goa Customs tsk-goacustoms@gov. in 8322951124 Mumba 17 i Zone-I Air Cargo Complex II tsk.accmumbaizone3 @gov.in 022-66851045 520/12/2022-Cus-VI I/125832/2025 Mumba i Zone-I 18 I 19 Guwah ati Tiruchir 20 appali (Prev.) For all Customs Houses tsk-jnch@gov.in 9426740808 Shillong Hqrs cusgau@nic.in 0364-2505616 LGBI Airport, Guwahati cusshg-hqtech@gov.i n 0361-2340511 ICD, Amingaon icd-amg@gov.in - ACC Trichy ACC Madurai tacterminal-2025@go v.in 0431-2411195 tskmduaircargo-2025 @gov.in 0431-2411195 ACC Coimbatore cbe-aircargo@gov.in 0431-2411195 ICD Hosur ICD Pulichaplam ICD Chettipalayam ICD Irugur CFS Ambur Karaikkal Port Customs House Puducherry icd-hosur-inhsu6@gov .in icd-puli-inpny6@gov.i n icd-chettipalayam@go v.in icd-irugur-inigu6@gov .in cfs-ambur-inajj6@gov .in customs-karaikalport @gov.in ch-pondy-inpny1@gov .in 0431-2411195 0431-2411195 0431-2411195 0431-2411195 0431-2411195 0431-2411195 0431-2411195 Customs House Cuddalore cuscud.try@gov.in 0431-2411195 Customs House Nagapattina port-nagapattinam@g m ov.in 0431-2411195 Customs House Tuticorin tsk-custut@gov.in 0461-2352655 ICD Tuticorin tsk1-tuticd@gov.in 0461-2352655 520/12/2022-Cus-VI I/125832/2025 Annexure-4 Contact Details of Convenors/ Co-convenors of National Assessment Centres National Ass Nodal Custom Faceless Assessment Email Addres Contact essment Cen s Zone Groups (Chapters cover s No. tre (Pr. CC/C C of the Zone ) ed by Customs Tariff Act , 1975) & FAG from Zone s (Revised) Port Code, Z one Ahmedabad Zone Bengaluru Zon e Chennai Zone Kolkata Zone Convenor- Kolkata 1 (01-15) – Primary Products 1 Mumbai Zone-II Visakhapatna m Zone Ahmedabad Zone Chennai Zone Delhi Zone Kolkata Zone Mumbai ccoahm-guj@ 079-275 nic.in 42678 ccu-cusblr@ni 080-228 c.in 67990 ccchennaizon e.tn@nic.in 044-252 68925 ccu-cuskoa@n 033-224 ic.in 21173 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 0891-25 ccu-cexvzg@n 68837 / ic.in 0891-25 64552 ccoahm-guj@ 079-275 nic.in 42678 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 chiefcom@jaw aharcustoms.g 520/12/2022-Cus-VI I/125832/2025 Zone-II Convenor- Kolkata 1B (16-26) – Primary Products 2 Tiruchirappalli (Preventive) Zone Visakhapatna m Zone Thiruvanantha puram Zone Bhubaneshwar zone Ahmedabad Zone Bengaluru Zon e Chennai Zone Mumbai Zone-I Convenor- Bengaluru 1A (27) – Mineral Product Visakhapatna s m Zone Thiruvanantha puram Zone Bhubaneshwar zone Ahmedabad Zone Chennai Zone Delhi Zone ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccuprev-custri chy@nic.in 0431-24 17466 0891-25 ccu-cexvzg@n 68837 / ic.in 0891-25 64552 ccu-cexcok@n 0484-23 ic.in 90404 ccu-cexbbr@n 0674-25 ic.in 89935 ccoahm-guj@ 079-275 nic.in 42678 ccu-cusblr@ni 080-228 c.in 67990 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusmum1 022-226 @nic.in 20091 0891-25 ccu-cexvzg@n 68837 / ic.in 0891-25 64552 commr@cochi ncustoms.gov.i 0484-23 n ccu-cexbbr@n ic.in 90404 0674-25 89935 ccoahm-guj@ 079-275 nic.in 42678 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 520/12/2022-Cus-VI I/125832/2025 c.in ccu-cuskoa@n 54160 033-224 ic.in 21173 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 022-268 @nic.in 80919 0891-25 ccu-cexvzg@n 68837 / ic.in ccu-cexbbr@n ic.in 0891-25 64552 0674-25 89935 ccoahm-guj@ 079-275 nic.in 42678 ccu-cusmum1 022-226 @nic.in 20091 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cuskoa@n 033-224 Kolkata Zone Convenor- Mumbai II Mumbai Zone-II 2 (28) – Products of Chemical or Allied Industries - I Mumbai Zone-III Visakhapatna m Zone Bhubaneshwar zone Ahmedabad Zone Mumbai Zone-I Chennai Zone Kolkata Zone Mumbai Zone-I I Visakhapatna m Zone Ahmedabad Zone Convenor- Mumbai II 2A (29) – Products of ic.in 21173 Chemical or Allied Industries - II chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 0891-25 ccu-cexvzg@n 68837 / ic.in 0891-25 64552 ccoahm-guj@ 079-275 nic.in 42678 chiefcom@jaw 520/12/2022-Cus-VI I/125832/2025 aharcustoms.g ov.in, ccu-cusmum2 @nic.in ccu-cusmum3 @nic.in, cczon e3@mumbaic 022-272 42401 2B (30-31) – Products of ustoms3.gov.i 022-268 Chemical or Allied Industries - III n 80919 0891-25 Convenor- Mumbai II Mumbai Zone-II Mumbai Zone-III Visakhapatna m Zone Bhubaneshwar zone Tiruchirappalli (Preventive) Zone Pune Ahmedabad Zone Mumbai Zone-II Convenor- Mumbai II 2C (32-34) - Products of Mumbai Zone-III Chemical or Allied Industries - IV Chennai Zone Delhi Zone Kolkata Zone ccu-cexvzg@n 68837 / ic.in ccu-cexbbr@n ic.in ccuprev-custri chy@nic.in 0891-25 64552 0674-25 89935 0431-24 17466 ccu-cexpune 020-260 @nic.in 51839 ccoahm-guj@ 079-275 nic.in 42678 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 520/12/2022-Cus-VI I/125832/2025 Convenor- Mumbai II Ahmedabad Zone Mumbai Zone-II Mumbai Zone-III Chennai Zone Delhi Zone Chennai Zone Kolkata Zone Convenor- Mumbai II Mumbai Zone-II Delhi Zone Ahmedabad Zone Mumbai Zone-II 2D (35-36) – Products of Chemical or Allied Industries - V ccoahm-guj@ 079-275 nic.in 42678 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 ccchennaizon e.tn@nic.in 044-252 68925 ccu-cusdel@ni 011-256 c.in 54160 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cuskoa@n 033-224 ic.in 21173 2E (37) – Products of Chemical or Allied Industries - VI chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusdel@ni 011-256 c.in 54160 ccoahm-guj@ 079-275 nic.in 42678 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 520/12/2022-Cus-VI I/125832/2025 Convenor- Mumbai II Mumbai Zone-III 2F (38) – Products of Chemical or Allied Industries - VII @nic.in, cczon e3@mumbaic ustoms3.gov.i n 022-268 80919 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 ccoahm-guj@ 079-275 nic.in 42678 ccu-cusblr@ni 080-228 c.in 67990 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 2G (39) – Plastic Products chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cexcok@n 0484-23 ic.in 90404 0121-35 ccu-cexmeerut 11372 / @nic.in 0120-23 50801 ccoahm-guj@ 079-275 nic.in 42678 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 Convenor- Mumbai II Chennai Zone Delhi Zone Kolkata Zone Ahmedabad Zone Bengaluru Zon e Chennai Zone Delhi Zone Kolkata Zone Mumbai Zone-I I Thiruvanantha puram Zone Meerut zone Ahmedabad Z one Chennai Zone Delhi Zone 520/12/2022-Cus-VI I/125832/2025 Convenor- Mumbai II Kolkata Zone 2H (40) – Rubber Product s Mumbai Zone-II Thiruvanantha puram Zone Bengaluru Zon e Chennai Zone Delhi Zone Convenor- Mumbai II 2I (41-43) – Leather Kolkata Zone Products Mumbai Zone-II Ahmedabad Zone Chennai Zone Delhi Zone Kolkata Zone Mumbai Zone-II Tiruchirappalli Convenor- Mumbai II 2J (44-46) – Wood c.in ccu-cuskoa@n 54160 033-224 ic.in 21173 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cexcok@n ic.in 0484-23 90404 ccu-cusblr@ni 080-228 c.in 67990 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccoahm-guj@ 079-275 nic.in 42678 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 520/12/2022-Cus-VI I/125832/2025 Convenor- Mumbai II (Preventive) Zone Ahmedabad Zone Chennai Zone Delhi Zone Kolkata Zone Mumbai Zone-II Tiruchirappalli (Preventive) Zone Mumbai Zone-III Meerut Zone Ahmedabad Zone Chennai Zone Delhi Zone Kolkata Zone 2K (47-49) – Products ma de of Wood ccuprev-custri chy@nic.in 0431-24 17466 ccoahm-guj@ 079-275 nic.in 42678 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 @nic.in ccuprev-custri chy@nic.in ccu-cusmum3 @nic.in, cczon e3@mumbaic 022-272 42401 0431-24 17466 ustoms3.gov.i 022-268 n 80919 0121-35 ccu-cexmeerut 11372 / @nic.in 0120-23 50801 ccoahm-guj@ 079-275 nic.in 42678 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 Convenor- 3 (50-70) – Textile chiefcom@jaw 520/12/2022-Cus-VI I/125832/2025 Delhi Mumbai Zone-II Products aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccuprev-custri chy@nic.in 0431-24 17466 ccu-cusblr@ni 080-228 c.in 67990 ccoahm-guj@ 079-275 nic.in 42678 3A (71) – Gems & ccchennaizon 044-252 Jewellery 4 (72-73)- Ferrous base metals e.tn@nic.in 68925 ccu-cusdel@ni c.in 011-256 54160 ccoahm-guj@ 079-275 nic.in 42678 ccu-cusmum1 022-226 @nic.in 20091 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 commrprev-cu 0674-25 sbbsr@nic.in 89935 cccpdz-cbec@ Convenor- Delhi Convenor- Ahmedabad Tiruchirappalli (Preventive) Zone Bengaluru Zon e Ahmedabad Zone Chennai Zone Delhi Zone Ahmedabad Zone Mumbai Zone-I Mumbai Zone-II Mumbai Zone-III Chennai Zone Delhi Zone Bhubaneshwar zone Delhi 520/12/2022-Cus-VI I/125832/2025 (Preventive) Zone Kolkata Zone Ahmedabad Zone Mumbai Zone-II Chennai Zone Delhi Zone Delhi (Preventive) Zone Kolkata Zone Meerut zone Mumbai Zone-I Mumbai Zone-II Mumbai Zone-III nic.in ccu-cuskoa@n ic.in 011-256 56040 033-224 21173 ccoahm-guj@ 079-275 nic.in 42678 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccchennaizon 044-252 e.tn@nic.in 68925 4A (74-83) – Non-ferrous ccu-cusdel@ni 011-256 Base Metals c.in 54160 cccpdz-cbec@ nic.in 011-256 56040 ccu-cuskoa@n 033-224 ic.in 21173 0121-35 ccu-cexmeerut 11372 / @nic.in 0120-23 50801 ccu-cusmum1 022-226 @nic.in 20091 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic 5 (8401-8469) – Machiner ustoms3.gov.i 022-268 Ahmedabad y & Mechanical Appliances - I n 80919 ccoahm-guj@ 079-275 Convenor- Ahmedabad Convenor- Mumbai-III 520/12/2022-Cus-VI I/125832/2025 Zone Chennai Zone Delhi Zone Kolkata Zone Bengaluru Zon e Chennai Zone Delhi Zone Bengaluru Zon e Convenor- Mumbai-III Mumbai Zone-II 5E (8470-8473) Machiner y & Mechanical Appliance s - II Mumbai Zone-III Mumbai Zone-II Mumbai Zone-III Convenor- Mumbai-III 5N (8474-8487) – Ahmedabad Machinery & Mechanical Appliances - III nic.in ccchennaizon 42678 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 ccu-cusblr@ni 080-228 c.in 67990 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 c.in 67990 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 ccoahm-guj@ 079-275 520/12/2022-Cus-VI I/125832/2025 Zone Chennai Zone Delhi Zone Kolkata Zone Bengaluru Zon e Mumbai Zone-II Mumbai Zone-III Ahmedabad Zone Chennai Zone Delhi Zone Bengaluru Zon e Mumbai Zone-II Convenor- Chennai nic.in ccchennaizon 42678 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cuskoa@n 033-224 ic.in 21173 ccu-cusblr@ni 080-228 c.in 67990 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic 5A (8501-8516) Electrical ustoms3.gov.i 022-268 machinery n 80919 ccoahm-guj@ 079-275 nic.in 42678 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 c.in 67990 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 Convenor- Chennai Mumbai Zone-III 5C (8517-8531)-Communi cation and related equipm ent 520/12/2022-Cus-VI I/125832/2025 Chennai Zone Delhi Zone Bengaluru Zon e Mumbai Zone-II Convenor- Chennai Mumbai Zone-III 5M (8532-8548)- Micro-electronics Chennai Zone Delhi Zone Bengaluru Zon e Mumbai Zone-II Mumbai Zone-I Ahmedabad ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 c.in 67990 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 c.in 67990 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum1 022-226 @nic.in 20091 ccoahm-guj@ 079-275 Convenor- Mumbai I Zone 5B (86-87)-Vehicles nic.in 42678 Chennai Zone Delhi Zone Bengaluru Zon ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 520/12/2022-Cus-VI I/125832/2025 e Pune Mumbai Zone-II Mumbai Zone-III Convenor- Mumbai I 5F (88) – Aircrafts Chennai Zone Delhi Zone Bengaluru Zon e Thiruvanantha puram Zone Mumbai Zone-I Ahmedabad c.in ccu-cexpune 67990 020-260 @nic.in 51839 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 @nic.in 022-272 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 n 80919 ccchennaizon e.tn@nic.in 044-252 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 c.in ccu-cexcok@n ic.in 67990 0484-23 90404 ccu-cusmum1 022-226 @nic.in 20091 ccoahm-guj@ 079-275 Convenor- Zone Mumbai I 5S (89) – Vessels nic.in Visakhapatna m Zone Mumbai Zone-II Mumbai ccu-cexvzg@n ic.in 42678 0891-25 68837 / 0891-25 64552 chiefcom@jaw aharcustoms.g ov.in, ccu-cus 022-272 mum2@nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic 520/12/2022-Cus-VI I/125832/2025 Convenor- Mumbai I Convenor- Mumbai I Zone-III 5I (90-92) – Instruments & n 80919 ustoms3.gov.i 022-268 Apparatus Chennai Zone Delhi Zone Bengaluru Zon e Hyderabad Zone Mumbai Zone-I Mumbai Zone-II Mumbai Zone-III ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 c.in 67990 ccu-cexhyd@n 040-232 ic.in 20720 ccu-cusmum1 022-226 @nic.in 20091 chiefcom@jaw aharcustoms.g ov.in, ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon e3@mumbaic ustoms3.gov.i 022-268 6 (93-98) – Miscellaneous n 80919 Chennai Zone Products/Project Imports Delhi Zone Bengaluru Zon e Hyderabad Zone Kolkata Zone Thiruvanantha puram Zone ccchennaizon 044-252 e.tn@nic.in 68925 ccu-cusdel@ni 011-256 c.in 54160 ccu-cusblr@ni 080-228 c.in ccu-cexhyd@n ic.in 67990 040-232 20720 ccu-cuskoa@n 033-224 ic.in 21173 ccu-cexcok@n 0484-23 ic.in 90404

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